SALON POLICIES
NO CHILDREN/ANIMALS
For the safety of your children and the relaxation or our guests, children and animals are not permitted in the salon. In the event that you bring a child/animal to the appointment, we will have to reschedule you for a different day and a cancelation fee may apply.
NO REFUNDS
I do not offer refunds of any kind
TARDINESS
If you are running late for your appointment, please call ahead to let me know. If you arrive beyond 15 minutes late, you may have to forfeit your appointment completely and a cancellation fee will apply.
CANCELLATIONS
Your appointments are very important to GREYSON KILLGORE HAIR. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations or changes. If you cancel or make changes to your appointment less than 48 hours in advance you will be charged a 50% cancellation fee of the service(s) originally scheduled. If this is a reoccuring issue, I may refuse providing your future services.
NO CALLS/NO SHOWS
If you do not call/text to cancel/reschedule and do not show up on the scheduled date and time of your appointment you are considered a NO CALL/NO SHOW and will be charged 100% of the service(s) originally scheduled.
CREDIT CARD REQUIRED
A credit card is required to be kept on file to schedule an appointment. IÂ require at least 24 hours notice to CANCEL OR MAKE ANY CHANGES to an appointment. In the case that 24 hours is not given for a cancellation/rescheduling, your credit card will be charged 100% of the service(s) originally scheduled.
COLOR CORRECTION & COLOR CORRECTION CONTRACT
Photos of your current hair (front and back in natural light) and hair history are required for color corrective services. The following information is important to know if you are a client receiving a color/chemical service:
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Color history and the use of medications must be divulged when consulting with your stylist. If you are currently under the care of MD, it is your responsibility to research if color services are compatible with any prescription medication or cancer treatment which you are currently being treated with, or have used prior to your color appointment. I am not a trained medical physician.
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A color correction contract MUST BE SIGNED before your color correction appointment begins. You can choose to print and sign at home to bring with you on the day of your appointment or you can sign here at the salon before your appointment begins. If you do not sign, the services will not be preformed by the stylist and a cancellation fee will apply.
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Below is a list of items to address with your colorist prior to your appointment - as these items may cause negative chemical reactions to the hair when mixed with salon chemical services:
- Previously over-processed hair: by repeatedly layering dyes over porous pre-lightened hair
- Taking prescription medication: that inadvertently alters the bonds of the hair (methotrexate, sulfa based medications)
- Thermal damage: by over-use of hot tools
- Use of metallic dyes, salts, or minerals: (box color) or use of "over mineralized well water" chemicals may cause negative reaction to lightning services
- Use of henna or vegetable dyes: chemicals may cause negative reaction to lightening services
- Permed or relaxed hair: chemicals may cause negative reactions to lightening services
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**IT IS MY PRIORITY TO CONDUCT THOROUGH CONSULTATIONS FOR ALL SERVICES PROVIDED THROUGH THE SALON, HOWEVER IT IS EACH CLIENT'S PERSONAL RESPONSIBILITY TO BE UPFRONT AND HONEST ABOUT THEIR HAIR HISTORY AND TO RESEARCH THE ITEMS LISTED ABOVE. ANY DAMAGE CAUSED TO THE HAIR AS A RESULT OF UNDIVULGED INFORMATION DURING THE CONSULTATION IS NOT THE RESPONSIBILITY OF THE STYLIST.**
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